Terms & Conditions

Updated as of 15/11/2023

**1. AGREEMENT TERMS**
1.1. We Know It First offers email and newsletter services featuring travel deal alerts, news, and inspiration. Your engagement with our Website, [weknowitfirst.com](https://www.weknowitfirst.com/), indicates your acceptance of these Service Terms and our Privacy Policy.

1.2. Review these Service Terms before subscribing or using our Website. They outline our mutual obligations and service details.

1.3. Definition: ‘Website’ refers to [https://www.weknowitfirst.com/](https://www.weknowitfirst.com/).

**2. ABOUT US**
2.1. We Know It First operates the We Know It First website. For inquiries, contact us at [bee@weknowitfirst.com](mailto:bee@weknowitfirst.com).

2.2. Our primary mode of communication is the email address you provide at registration.

2.3. “Writing” includes electronic formats like emails.

**3. OUR AGREEMENT WITH YOU**
3.1. Your subscription is confirmed through our welcome email.

3.2. Our Website caters to users from specific countries, focusing on relevant flight information.

**4. WEBSITE USE**
4.1. Basic digital subscription access is free, with details on our Website.

4.2. Premium Membership enhances service access, with details on our Website.

4.3. The Website provides flight deal information. We are intermediaries, not parties to your booking agreements.

**5. SERVICE PROVISION**
5.1. Premium Membership entails a contract for exclusive content access, with renewal as outlined in the terms.

5.2. Free Membership includes access to standard content under a separate agreement.

5.3. We are not liable for service delays due to external factors.

5.4. Service may be interrupted for maintenance or legal compliance.

**6. CANCELLATION RIGHTS**
6.1. Your cancellation rights vary based on service quality and our performance.

6.2. Contract termination is possible under specific circumstances, such as significant changes to services or terms.

6.3. You have a period to reconsider your service choice.

**7. TERMINATING YOUR SERVICE**
7.1. Cancel via the Website or contact [bee@weknowitfirst.com](mailto:bee@weknowitfirst.com).

7.2. Free members can unsubscribe via our emails.

7.3. For refund queries, contact our support team.

**8. PREMIUM MEMBERSHIP FEES**
8.1. Membership fees are listed on the Website, with renewal terms specified.

**9. RENEWAL POLICY**
9.1. Premium Membership renews automatically, with cancellation options detailed on the Website.

**10. LIABILITY FOR LOSS OR DAMAGE**
10.1. We are responsible for direct losses arising from non-compliance, within specified limits.

10.2. Liability is not excluded where legally impermissible.

**11. OUR CONTRACT TERMINATION RIGHTS**
11.1. We may terminate for non-compliance or payment failures.

11.2. Contract breaches may incur compensation charges.

11.3. Service discontinuation terms are specified.

**12. WEBSITE AND SERVICE ISSUES**
12.1. For concerns, reach us at [bee@weknowitfirst.com](mailto:bee@weknowitfirst.com).

**13. PERSONAL INFORMATION USAGE**
Refer to our Privacy Policy.

**14. MISCELLANEOUS TERMS**
14.1. Rights transfer in corporate scenarios is outlined.

14.2. Transfer of your rights under these terms requires our consent.

14.3. These terms apply exclusively between you and We Know It First.

14.4. Unenforceable parts do not affect the remainder.

14.5. Non-enforcement of rights is not a waiver.

14.6. Alternative dispute resolution details are provided.

For inquiries, contact [bee@weknowitfirst.com](mailto:bee@weknowitfirst.com).

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